We exist to solve business problems. And while doing so, it is critical to have an outlook for the future to provide sustainable solutions that can consider potential concerning scenarios.
All businesses have their KPIs focused on increasing revenues and reducing costs thereby enhancing profitability.
- To increase revenue, you would have to understand your customers well – What products/services have to be sold to them, what markets they belong to, what are the value drivers for them. All such data you would need typically reside within your CRM systems.
- To reduce operational costs, you need to understand your input-making costs – the cost of input materials, resource cost, supply chain efficiencies, and suppliers, etc. All such data you would need typically reside within your ERP systems.